In this year, new head offices were opened in Harlow, Essex. The company increased staff members and developed a dedicated key account telesales support team. New Era commissioned their first brand new 26-tonne tanker, which was built by Tasca Tankers.
The introduction of Touchstar systems allows customers to track the progress of their delivery vehicle and receive electronic proof of delivery notes (P.O.Ds), sent instantly via email. This technology helps ensure the best possible delivery service is provided.